Conversation between Salesman and Customer

“Selling is an art. At times, all it needs is to lay out the features of a product. However, other situations require some convincing. And for that to happen, it’s essential to have good communication skills

The salesman has to hold a conversation and make things relevant for the potential customer. Here’s a daily conversation in English for speaking in India that’ll guide you on how to effectively speak with the customer.”


Salesman: Hello sir, welcome to our store.

Customer: Thank you.

Salesman: How can I help you, sir.

Customer: Actually, I am planning to buy an air conditioner, so could you

please help me with that.

Salesman: Sure, sir. Could you please specify me the brand so that I can be more transparent with the details?

Customer: I am using Panasonic AC these days but I am not that satisfied with its services.

Salesman: You should try the LG air conditioner. It is already in high demand.

Customer: What kind of service does it offer?

Salesman: In LG air conditioner, you will get a two-year warranty. It also has five free services. The installation is free. The maintenance is also taken care by the company.

Customer: That’s perfect.

Salesman: Sir, where do you want to install the air conditioner?

Customer: In the living hall.

Salesman: How much Tonne is required?

Customer: 2.0 Tonne would be better.

Salesman: Sure sir.

Customer: Could you please tell me the price of this air conditioner and the mode of payment?

Salesman: It will cost you around 30000/- INR including service tax. And you can pay by card, cash or cheque.

Customer: Perfect, I would like to pay by card.

Salesman: Sure, sir. Let’s complete the formalities and proceed further.

Customer: Okay!


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