Use These English Phrases To Navigate Workplace Communication 

Having a good command of Corporate English can go a long way in helping you draft a successful career. Simply knowing it isn’t enough. You should be able to speak fluently as well. Most of the time, the problem lies in this part. So, the key is to look for a public speaking courses near me, and polish your speaking skills to the finest. 

Some subtleties can highlight how well-developed your business English skills are and assist you in communicating with your business associates more effectively and make you seem more professional in general. Understanding business-related English phrases will set you apart from your competitors and advance your job. Read to know some of the commonly used phrases to navigate the workplace environment. 

Phrases for small talk 

  • What do you do?

On your first day at the office, you’ll see an ocean of unknown faces. So, how do you begin to interact with them? How to build connections? Well, the first step is to blindly ask them, “What do you do?” 

You’ll clearly understand what their job role is. Not only does it help break the ice, but it also lets you know whether you’re going to work with them. 

  • How’s everything going in….?

Do you want to extract some information from the department your colleague is working in? Well, you can be subtle about it by saying, “How’s everything going in your…..?” 

As the experts in English speaking institute near me say, these questions not only help you derive information but also show them that you care about their work. 

  • How did you get into….? 

Being curious about other people’s success makes them feel good. So, you can begin the small talk by asking them what led them to choose this career. This particular question can make their eyes shine, and the other person will feel elated to share their experience with you. 

When the person in front has a lot more to say, it will lead to a productive conversation. 

Phrases for telephonic conversation 

  • What can I do for you?

Speaking with a foreign client might be intimidating at first. So, always have an opening phrase ready. For one, you can ask, “What can I do for you?” politely. It’s a corporate way of conversing mostly taught in public speaking courses near me. The phrase will make the person on the other side of the phone feel comfortable. 

  • I didn’t quite catch that

Instead of saying what? or Say again?, opt for the phrase “I didn’t quite catch on that.” Specialized vocabulary and abbreviations might be even more perplexing in a second language! Someone will understand you didn’t hear them if you say, “I didn’t quite catch that,” and will typically repeat themselves more slowly and clearly.

  • I’m trying to reach…… 

This could sound a little creepy if you’re used to the word “reach,” meaning to try to grab or hold onto anything, but don’t worry!

When you say you want to “reach someone,” you imply you want to contact them. To connect with the appropriate person on the phone, you may occasionally need to speak with a few different persons. Using this expression instead of “Where is Jessica from Human Resources?” seems less demanding.

Phrases for negotiation

  • How did you arrive at that cost/price? 

A more refined and polite alternative to saying “get to” a price is to say “arrive at” it. In other words, why do you think your proposed price is appropriate?

While trying to strike a sale, financial information is crucial. Therefore, you need to ask the correct questions. Instead of asking “yes” or “no” questions, it is more effective to ask “how” and “why” queries. To learn more such phrases, look for “public speaking courses near me.”

  • We’d like to counter-offer to your proposal 

Negotiations are very important when it comes to the corporate world. The other party might propose terms or a price that doesn’t fit your wants or budget. A polite method to reject those conditions and make your own recommendation is to make a “counter-proposal.” 

Naturally, they might make a counterproposal to your counterproposal; however, that’s where the following sentence comes in!

  • The conclusion is….

Although negotiation is an art, there are moments when you just need to be honest. You must eventually communicate to the other side what the “conclusion” is—the issue(s) on which you will not budge. This sentence appears in the worksheet’s bottom line, which displays the overall balance.


For the modern workplace, learning business English terminology is crucial. Knowing these expressions will enable you to cover the fundamentals even if you lack a strong vocabulary or command of English grammar. The above-mentioned phrases are only the beginning, of course. Reach out to a few online business English tutors from English speaking institute near me, if you truly need to speak business English well. 

Call to Action

Your hunt for the best public speaking courses near me ends at Pep Talk India. PEP TALK INDIA is a pioneer and industry leader in the fields of communication, public speaking, self-image enhancement, and personality development. The level of teaching offered here is well demonstrated by effective pedagogy, a technologically advanced infrastructure, and passionate public speaking instructors. For further queries, you can reach us via mail at or call us at +91-9311111396. 

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